Contact Us

For questions about your Nikon product, we're ready to help. To assist our customer support team, if your question is product related please have your model number and date of purchase ready when calling.

If you are phoning from the Republic of Ireland:  01 517 1851
If you are phoning from the UK: 0330 123 0932
Monday to Friday: 9am-5pm
Saturday and Sunday: Closed

Please note the lines are closed on public and bank holidays.
Calls to '03' numbers are charged at no more than national call rate and will be included as part of any inclusive minutes or discount package.
To maintain and improve the quality of our service, we may monitor and/or record telephone calls.

Email: Click here to email us and we will try to respond the next working day.

Chat: Click here to talk to us online using Live Chat

If you wish to contact us in writing, please send your queries by post to the address below, we will respond as soon as possible.

Nikon UK Limited
380 Richmond Road
Kingston upon Thames
Surrey
KT2 5PR
UK

For information on how to send your product in for repair please click here.

For general information regarding our repair service, please call: 01 661 5546. This number is open 9am-5pm Monday to Friday.

For information regarding an item already sent to our service department, please call: 0330 123 0928 (This number is open 9am-5pm Monday to Thursday, 9am-4:30pm Friday), or track your repair online here. Please note, on Thursday 19th September 2019, the phone line will close at 12pm. Normal hours will resume on Friday 20th September. 

We strongly advise against any attempt to carry out your own repairs and we cannot accept liability for any damage caused by repairs or modifications carried out by other parties. However, our spares department are able to supply some easy-to-access cosmetic spares to end users.

To contact our spares department, please call 0330 123 0930 (this number is open 9am-5pm Monday to Thursday, 9am-4:30pm Friday), or by e-mail on spareparts.uk@nikon.com. On Thursday 19th September 2019, the phone line will close at 12pm. Normal hours will resume on Friday 20th September. Please note this is for spare parts enquiries only. For any other queries please see above.

Please be aware that this department does not provide sales accessories such as batteries, cables, lens caps, cases etc - these must be obtained via a Nikon dealer.

All lines are closed on public and bank holidays. 

PDF manuals for most of our digital products can be downloaded from our download centre.

Instruction manuals for most current and recent products can be purchased from the Nikon Online Store on the relevant product page.

Please visit the brochure page to download a PDF version

All information regarding Nikon School can be found here.