Frequently Asked Questions Find answers to many questions here My product is under warranty, do I have to pay the carriage costs to send it for repair?Do I need to get a reference number before sending the item for repair?I don't reside in the Republic of Ireland or UK, can I still send my camera to you to repair?I live in the Republic of Ireland, my camera is not covered by warranty in the EU region can I still send it to you?Do Nikon charge for providing an estimate?Can I request an estimate over the telephone or via email?How is my equipment returned to me?How can I pay for my repair?How can I contact you about my repair?Do you sell spare parts?What repair services do you offer?What are the terms and conditions?What warranty do I receive with my Nikon product?Can I track the status of my repair online?Brexit update for Nikon service in the Republic of Ireland for our NPS members